Title:
Title
Agreement: Subscription, Citizen Access, Maintenance, and Support Services of CitizenServe
End
FileID
File ID: 2018-01449
Location
Location: Citywide
Recommendation:
Recommendation
Pass a Motion authorizing the City Manager or City Manager's designee to execute a professional services agreement with Online Solutions, LLC for a subscription to CitizenServe, including Citizen Access, and maintenance and support for a three-year period, in an amount not-to-exceed $288,300.
Contact: Don Cook, IT Supervisor, (916) 808-5630, Information Technology Department
Body
Presenter: None
Attachments:
1-Description/Analysis
2-Online Solutions LLC Agreement
3-Non-Competitive Bid Justification
Description/Analysis
Issue Detail: The Community Development Department (CDD) has an ongoing need for electronic case management to track Code Enforcement, Housing and Dangerous Buildings (HDB) and Rental Housing Inspection (RHIP) complaints... The current agreement is set to expire on November 30, 2018. This report requests suspension of competitive bidding and approval of a three-year Professional Services Agreement with Online Solutions, LLC to continue subscription, consulting services, and maintenance and support services of CitizenServe, with a not to exceed amount of $288,300 for the entirety of the contract.
Policy Considerations: The recommendations in this report are consistent with Sacramento City Code Section 3.64 - Contracts for Professional Services, and AP-4102 - Procurement of Professional Services. The continued contracting with Online Solutions, LLC allows CDD to continue to monitor and manage Code Enforcement, HDB and RHIP cases electronically without interruptions that could occur with a new system.
Economic Impacts: Not applicable
Environmental Considerations: The Environmental Planning Services Manager has determined that this action is not a Project per Section 15061(b)(3) of the California Environmental Quality Act (CEQA...
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