Title
Contract: Fiscal Year (FY) 2024/25 Renewal of Maintenance/Technical Support Service Agreements for Citywide Information Technology Related Software and Hardware [Published for 10-Day Review 06/07/2024]
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FileID
File ID: 2024-01099
End
Location
Location: Citywide
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Recommendation
Recommendation: Pass a Motion authorizing the City Manager or?the City Manager's designee to: 1) renew the annual software license and subscriptions, hardware and software maintenance, and technical support service agreements with Atlassian,?County of Sacramento, Elite (formerly Thomsan Reuters Elite), EMC Corporation, EnChoice-CYA Technologies, ESRI Inc., FDM?Software, Generis Corp, Greyheller, LLC (doing business as (DBA) Appsian), Ipro Tech, LLC, Oracle America, SalesForce, Site Improve, Source Code Technology?Holdings/Ninetex USA, Inc, for a cumulative total amount not-to-exceed $3,140,000; 2) execute Supplemental Agreement numbers: a) 2019-0249-06 with Enterprise Networking Solutions, Inc. for ServiceNow application maintenance support for an amount not-to-exceed $100,000; b) PRC000753-06 with Full Stack Labs for 311 mobile applications support services for an amount not-to-exceed $25,000; c) 2022-0356-05 with Full Stack Labs for an amount not-to-exceed $120,000; d) 2022-1006-002 with Impact Innovations Systems, Inc. for Citywide Content Management System upgrade and enhancement services for an amount not-to-exceed $120,000; e) 2022-038-02 with Infinity Technologies for the support of ongoing GIS maintenance, support and services for an amount not-to-exceed $150,000; f) 2018-1576-06 with Innovyze/Autodesk, Inc. for utility asset management software maintenance for an amount not-to-exceed $105,000; g) 2015-1310-07 with RCW for Hyperion application support services for an amount not-to-exceed $95,300; h) 2021-0218-04 with SmartERP for applications support services for an amount not-to-exceed $120,000; i) 2020-0397-04 with Tyler Technologies for electronic polic...
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