Title
[Contract] AT&T Eventide Recorder Implementation [Two-thirds Vote Required]
End
FileID
File ID: 2026-01591
End
Location
Location: Citywide
End
Recommendation
Recommendation: Pass a Motion by a two-thirds vote: 1) finding that it is in the best interest of the city to suspend competitive bidding in accordance with City Code 3.56.230 for the sole source purchase of a) upgrade the Archive Interface Server (AIS) to continue functionality of Eventide MediaWorks DX Audio Recorder and b) to migrate existing audio recordings from Verint Insight Center to MediaWorks DX; and 2) authorizing the City Manager or designee to increase the not-to-exceed amount (NTE) of City Contract No. 2025-0575 by $120,000 to a total NTE of $369,999.00 for a term of up to 5 years, expiring on January 10, 2030.
End
Contact
Contact: James Harrington, Police Captain, Communications Division, (916) 808-0388 jharrington@pd.cityofsacramento.org, Police Department
End
Presenter
Presenter: None
End
Attachments
Attachments:
Description/Analysis
Eventide AIS Lic Upgrade Agreement-19aug2026
Verint Data Migration-26aug2026
2025-0575
End
Additional Description/Analysis
IssueDetail
Issue Detail:
In October 2025, the Sacramento Police Department (SPD) updated their audio logging equipment from Verint’s Insight Center to Eventide’s MediaWorks DX, which was purchased through AT&T. MediaWorks DX is a comprehensive digital recording solution used by public safety agencies to capture, store, and retrieve radio and telephone communications. The system provides reliable recordings of 911 calls, dispatch radio traffic, administrative phone lines, and other critical communications to support daily operations, incident review, quality assurance, training, and evidentiary needs.
The MediaWorks DX platform offers advanced search and playback capabilities, allowing authorized personnel to quickly locate recordings by date, time, channel, phone number, or incident number. The s...
Click here for full text