Title
Digital Accessibility Compliance Roadmap
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FileID
File ID: 2026-01429
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Location
Location: Citywide
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Recommendation
Recommendation: Review and comment.
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Contact
Contact: IT Service Desk (Website accessibility and remediation support) itservicedesk@cityofsacramento.org, Khyra Blackman (ADA training questions) kblackman@cityofsacramento.org
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Presenter
Presenter: Natasha Greer, Program Specialist, (916) 808-7920, ngreer@cityofsacramento.org, Information Technology Department
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Attachments
Attachments:
1-Description/Analysis
2-Presentation
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Description/Analysis
IssueDetail
Issue Detail:
The City is actively working toward compliance with the U.S. Department of Justice (DOJ) digital accessibility rule that requires state and local governments to ensure that public-facing digital content complies with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. This includes websites, mobile applications, online documents, forms, and videos. These standards help ensure people with disabilities can access City services and information online.
Significant progress toward compliance has been made, and multiple coordinated efforts are underway across departments to improve accessibility of our digital services and information.
While much of this work involves staff who manage websites or digital content, accessibility is a citywide responsibility because all employees contribute to how the public receives information and services online.
This presentation outlines the work that the City has done to ensure compliance from an IT project management standpoint. Any information regarding specific coursework is handled by Human Resources.
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PolicyConsiderations
Policy Considerations: Not applicable.
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EconomicImpacts
Economic Impacts: Not applicable.
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EnvironmentalConsiderations
Environmental Considerations: Not applicable.
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Sustainability
Sustainability: Not applicable.
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Commission/Committee Action
Commission/Committee Action: None.
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RationaleforRecommendation
Rationale for Recommendation: Information Only.
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FinancialConsiderations
Financial Considerations: Not applicable.
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Public/NeighborhoodOutreachComments
Public/Neighborhood Outreach and Comments: Not applicable.
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